Returns & Exchanges at Loved by Lovesac

We want you to be completely satisfied with your home comfort, which is why we offer a 60-day home trial on all eligible products. If your new setup isn't the perfect fit, we provide easy returns and exchanges to ensure you find the peace of mind you deserve.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to start the process within 60 days of delivery.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.

• 3.
  Pack with Care

  Place the items in their original packaging to ensure they are protected during transit back to our facility.

• 4.
  Receive Your Refund

  After our team inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.